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Safety and Accessibility

At Exeter Cathedral we are committed to ensuring safety and accessibility for all at both our Christmas Market and within our amazing building. Find out more about the ways we aim to make a visit safe and enjoyable for all.

Safety and Accessibility at the Market

Wheelchair Access

There are five entry points to the Exeter Cathedral Christmas Market in place and all except one have step-free access. Ramps are in place on the steps on the West Front, for wheelchair users and buggies. Wide paths are built throughout the market to allow ample room for wheelchairs to pass through.

Please note that not all chalets at the Exeter Cathedral Christmas Market will be accessible to wheelchair users, traders will be happy to assist where needed.

24 Hour Security

A dedicated and experienced security team oversees the Exeter Cathedral Christmas Market for 24 hours a day, from when set up begins. Trained security guards patrol throughout the market and you can find the security chalet by the exit door on the south side of the Cathedral.

First Aid

A first aid chalet can be found near the entrance to the Cathedral. Several Cathedral staff members and volunteers are also first aid and CPR trained and can be alerted if assistance is needed.

Safety and Accessibility in the Cathedral

We are working hard to make Exeter Cathedral enjoyable for everyone. Major improvements
are still in progress, so please check here for the latest information about our facilities and
visitor accessibility.

Only assistance dogs will be allowed inside the Cathedral.

Step-free access
Step-free access is available throughout most of the Cathedral at ground level. Please check our Special Tours page for accessibility restrictions on specific guided tours. Our main visitor toilets are accessed via steps from the Cloister Garden. Please let our Stewards or Welcome Desk Team know if you require
step-free access to a toilet.

Please note that the Palace Gate car park has very limited spaces and only one dedicated disabled parking space. Exeter city centre offers several alternative car park options, as well as Park & Ride services and regular public transport links. See our How to Find Us page for more information.

Visually impaired visitors
Audio and Braille guides are available from our Welcome desk at no extra charge. Audio guides are available in English, French, German and Italian languages.

Deaf Interpretation
British Sign Language (BSL) Interpreters are present at our 10am Eucharist services on the first Sunday of each month.

Further information
Please email [email protected] for further information about accessibility and assistance at Exeter Cathedral. A member of our team will be happy to help.